Contents
Contact us
Air France does its best to answer your questions and meet your needs. Please visit our FAQ or contact one of our agents.
Have you checked our FAQ? You may find the answer to your question.
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Requesting online help
Do you need help using our website?
Our online help service is available to answer your questions about:
booking and purchasing tickets,
printing your boarding card,
receiving a trip reminder,
requesting a receipt.
Website Support
For assistance with online bookings, please call 0850 606 004.
Opening hours
Monday to Friday, 08.30-17.30
Our online help service is available to answer your questions about:
Website Support
For assistance with online bookings, please call 0850 606 004.
Opening hours
Monday to Friday, 08.30-17.30
Requesting a ticket refund
A refund is subject to the conditions of the fare you purchased.
Declaring a baggage incident or lost property
Did you leave any personal belongings or carry-on baggage onboard an Air France aircraft, in a waiting room or at a check-in desk?
Were you unable to locate your baggage on arrival or was it damaged?
We do our best to help you resolve these issues.
Were you unable to locate your baggage on arrival or was it damaged?
We do our best to help you resolve these issues.
Contacting Flying Blue
For all questions concerning your loyalty program and using your Miles, contact Flying Blue directly.
Other Air France contacts
With Saphir, we do our best to make traveling easier for reduced mobility passengers.
Find addresses and contact information for Air France ticket offices around the world.